[et_pb_section fb_built=”1″ theme_builder_area=”post_content” _builder_version=”4.27.5″ _module_preset=”default”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” theme_builder_area=”post_content”][et_pb_column _builder_version=”4.27.5″ _module_preset=”default” type=”4_4″ theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n
At Ki Surf School<\/strong>, I’m a firm believer in exchange, sharing and keeping one’s word<\/strong>. Here, it’s not an algorithm or an automated platform that takes bookings, but your surf coach<\/strong>. <\/p>\n So when a customer books, I always assume the best, i.e. that the person knows thata booking is a commitment<\/strong>, that the blocked place cannot be taken by someone else and that, at the very least, any lesson booked is due<\/strong>.<\/p>\n Unfortunately, perhaps because of the automated<\/strong> nature of booking platforms<\/strong>, a growing minority of customers cancel at the last minute, at whim. Sometimes the evening before, sometimes an hour before the course<\/strong>. <\/p>\n Alas, I’m not a computer program, and every summer I have<\/strong> to turn people away<\/strong> because the groups are limited to a maximum of 8 people<\/strong>. What’s more, a course requires a great deal of preparation in terms of planning, equipment and adapting to variations in the ocean environment. This kind of behavior is frowned upon when you’re giving 100% of<\/strong> yourself to offer the best to your trainees. <\/p>\n As well as costing the surf school money, it deprives another motivated and respectful trainee<\/strong> of the opportunity to learn to surf. This is why at Ki Surf School, the few people who cancel at the last minute without a valid reason are not re-enrolled<\/strong>. I redirect them to larger structures that have automated reservation systems, numerous surf instructors and are probably better suited to this type of clientele. <\/p>\n The pedagogy of my small surf school is to lead the student on the path to autonomy<\/strong> and I take great pleasure in teaching people who are enthusiastic and respectful of<\/strong> my work, which represents the vast majority of surfers who pass through my small surf school.<\/p>\n I’d like to thank them for the energy they<\/strong> give me to share and pass on my passion for surfing and the ocean.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Booking At Ki Surf School, I’m a firm believer in exchange, sharing and keeping one’s word. Here, it’s not an algorithm or an automated platform that takes bookings, but your surf coach. Reservations as a commitment So when a customer books, I always assume the best, i.e. that the person knows thata booking is a […]<\/p>\n","protected":false},"author":2,"featured_media":3482,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[57,193],"tags":[],"class_list":["post-3480","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-surf-coaching"],"yoast_head":"\nReservations as a commitment<\/h2>\n
A small structure, real constraints<\/h2>\n